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categoriesH A D08-Mar-2015128

COPYINGH A D08-Mar-201517.6 KiB

doc/H20-Dec-20169

install-sid.shH A D08-Mar-20152.4 KiB

MakefileH A D08-Mar-2015882

READMEH A D08-Mar-20152 KiB

send-pr-el.inH A D08-Mar-201528.6 KiB

send-pr.1H A D08-Mar-20159.2 KiB

send-pr.shH A D08-Mar-201515.6 KiB

README

1	send-pr - sends bug reports to a central support site
2
3`send-pr' uses electronic mail to submit support questions and
4software bugs to a central site.  No piece of software is perfect, and
5software organizations understand this `send-pr' is designed to allow
6users who have problems to submit reports of these problems to sites
7responsible for supporting the software in question, in a defined form
8which can be read by an electronically managed database.
9
10`send-pr' is part of a suite of programs known collectively as GNATS,
11an acronym for Problem Report Management System.  GNATS consists of
12several programs which, used in concert, formulate and partially
13administer a database of Problem Reports, or PRs, at a central support
14site.  A PR goes through several states in its lifetime; GNATS tracks
15the PR and all information associated with it through each state and
16finally acts as an archive for PRs which have been resolved.
17
18The same engine can be used to submit bugs to any number of support
19sites by setting up aliases for each of them; `send-pr' error-checks
20each PR as it is sent to be sure that the category specified matches a
21category supported by the site in question.
22
23`send-pr' invokes an editor on a problem report template (after trying
24to fill in some fields with reasonable default values).  When you exit
25the editor, `send-pr' sends the completed form to the support site.
26At the support site, the PR is assigned a unique number and is stored
27in the GNATS database according to its category and customer-id.  GNATS
28automatically replies with an acknowledgement, citing the category and
29the PR number.
30
31See the Texinfo file `send-pr.texi' or the Info file `send-pr.info'
32for detailed installation and usage information.
33
34See the file MANIFEST for a list of the files which should have
35accompanied this distribution.
36
37See `send-pr.texi', `send-pr.info', or the file INSTALL for the
38installation procedure for `send-pr'.
39
40
41Copyright (c) 1993, Free Software Foundation, Inc.  
42See the file COPYING for copyright information concerning this
43distribution and all its components.
44