1156230SmuxOPIE Software Distribution, Release 2.4 Bug Reporting Form 2156230Smux======================================= ================== 3156230Smux 4156230Smux Before submitting a bug report, please check the README file and make 5156230Smuxsure that your "bug" is not a known problem. 6156230Smux 7156230Smux Please make a copy of this file and then edit it with your favorite 8156230Smuxtext editor (NOT a word processor; the end result needs to be reasonable ASCII 9156230Smuxtext) to include the answers to the following questions: 10156230Smux 11156230Smux1. Your name and electronic mail address, in case we need more information. 12156230Smux If you can provide multiple addresses, please do so in case we 13156230Smux are unable to reply to the first one. 14156230Smux 15156230Smux2. Your exact operating system vendor, name, and version number. If available, 16156230Smux please provide the output of "uname -a" and/or the version of your C 17156230Smux runtime library. Please be more specific than "UNIX". 18156230Smux 19156230Smux3. The exact hardware the system was installed upon. 20156230Smux 21156230Smux4. Which compiler and C runtime you used and its version number. 22156230Smux For instance, some systems have been known to have the GNU libc 23156230Smux installed as well as its native one, or to have a "BSD 24156230Smux compatibility" environment. 25156230Smux 26156230Smux5. What version of OPIE you are using (the output of opiepasswd -v) and, 27156230Smux if you used the Autoconf install, a copy of the config.h, config.log, 28156230Smux and Makefile that Autoconf created. 29156230Smux 30156230Smux6. A clear description of what you did and what bug then appeared. 31156230Smux If your system has the script(1) command, please run a session 32156230Smux under that to demonstrate the bug. Window-system cut-and-paste 33156230Smux also works well. Sometimes, the exact output is critical to 34156230Smux finding the bug. 35156230Smux 36156230SmuxIf you can provide any of the following things, it will greatly assist 37156230Smuxus in fixing the problem and improve the chances that we'll get back to you: 38156230Smux 39156230Smux7. A diagnosis of what is causing the problem. 40156230Smux 418. A test case that can repeatably demonstrate the problem. 42 439. A fix for the problem. 44 45 Bug reports should be sent by Internet electronic mail to 46<opie-bugs@inner.net>. This mail is run through an automated sorter that helps 47get the bug report into the hands of someone who can help you. In order to 48make that program work, we ask that you: 49 50 * Send this is normal RFC822 plain text or MIME text/plain. 51 52 * DO NOT send this or any other file as an "attachment" from 53 your mailer. 54 55 * DO NOT send a copy of your bug report to ANYONE other than 56 <opie-bugs@inner.net>. This includes listing more than one recipient 57 or sending it as a carbon-copy ("Cc:") to someone else. 58 59 * DO NOT send a copy of your bug report directly to the 60 authors or to any mailing lists. This really makes the 61 authors angry, and will be interpreted as a request to not 62 provide you with any help. 63 64 * DO NOT re-send bug reports because you didn't receive a 65 response. We attempt to respond to ALL properly submitted 66 bug reports. If we can't send mail back to you or you 67 didn't bother to follow the directions for submitting a 68 bug report, you won't receive a response. 69 70 While OPIE is NOT a supported program, we generally try to respond 71to all properly submitted bug reports as soon as we can. If your bug report 72is properly submitted so our machine sorter can process it, this usually 73takes one working day. If our machine sorter can't process your bug report, 74it usually takes a week or two. 75 76Copyright 77========= 78 79%%% portions-copyright-cmetz-96 80Portions of this software are Copyright 1996-1999 by Craig Metz, All Rights 81Reserved. The Inner Net License Version 2 applies to these portions of 82the software. 83You should have received a copy of the license with this software. If 84you didn't get a copy, you may request one from <license@inner.net>. 85 86