1156230SmuxOPIE Software Distribution, Release 2.4                      Bug Reporting Form
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3156230Smux
4156230Smux	Before submitting a bug report, please check the README file and make
5156230Smuxsure that your "bug" is not a known problem.
6156230Smux
7156230Smux	Please make a copy of this file and then edit it with your favorite
8156230Smuxtext editor (NOT a word processor; the end result needs to be reasonable ASCII
9156230Smuxtext) to include the answers to the following questions:
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11156230Smux1. Your name and electronic mail address, in case we need more information.
12156230Smux	If you can provide multiple addresses, please do so in case we
13156230Smux	are unable to reply to the first one.
14156230Smux
15156230Smux2. Your exact operating system vendor, name, and version number. If available,
16156230Smux        please provide the output of "uname -a" and/or the version of your C
17156230Smux        runtime library. Please be more specific than "UNIX".
18156230Smux
19156230Smux3. The exact hardware the system was installed upon.
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21156230Smux4. Which compiler and C runtime you used and its version number.
22156230Smux	For instance, some systems have been known to have the GNU libc
23156230Smux	installed as well as its native one, or to have a "BSD
24156230Smux	compatibility" environment.
25156230Smux
26156230Smux5. What version of OPIE you are using (the output of opiepasswd -v) and,
27156230Smux	if you used the Autoconf install, a copy of the config.h, config.log,
28156230Smux	and Makefile that Autoconf created.
29156230Smux
30156230Smux6. A clear description of what you did and what bug then appeared.
31156230Smux	If your system has the script(1) command, please run a session
32156230Smux	under that to demonstrate the bug. Window-system cut-and-paste
33156230Smux	also works well. Sometimes, the exact output is critical to
34156230Smux	finding the bug.
35156230Smux
36156230SmuxIf you can provide any of the following things, it will greatly assist
37156230Smuxus in fixing the problem and improve the chances that we'll get back to you:
38156230Smux
39156230Smux7. A diagnosis of what is causing the problem.
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418. A test case that can repeatably demonstrate the problem.
42
439. A fix for the problem.
44
45	Bug reports should be sent by Internet electronic mail to 
46<opie-bugs@inner.net>. This mail is run through an automated sorter that helps
47get the bug report into the hands of someone who can help you. In order to
48make that program work, we ask that you:
49
50	* Send this is normal RFC822 plain text or MIME text/plain.
51
52	* DO NOT send this or any other file as an "attachment" from
53	  your mailer.
54
55	* DO NOT send a copy of your bug report to ANYONE other than
56	  <opie-bugs@inner.net>. This includes listing more than one recipient
57          or sending it as a carbon-copy ("Cc:") to someone else.
58
59	* DO NOT send a copy of your bug report directly to the
60	  authors or to any mailing lists. This really makes the
61	  authors angry, and will be interpreted as a request to not
62	  provide you with any help.
63
64	* DO NOT re-send bug reports because you didn't receive a
65	  response. We attempt to respond to ALL properly submitted
66	  bug reports. If we can't send mail back to you or you
67	  didn't bother to follow the directions for submitting a
68	  bug report, you won't receive a response.
69
70	While OPIE is NOT a supported program, we generally try to respond
71to all properly submitted bug reports as soon as we can. If your bug report
72is properly submitted so our machine sorter can process it, this usually
73takes one working day. If our machine sorter can't process your bug report,
74it usually takes a week or two.
75
76Copyright
77=========
78
79%%% portions-copyright-cmetz-96
80Portions of this software are Copyright 1996-1999 by Craig Metz, All Rights
81Reserved. The Inner Net License Version 2 applies to these portions of
82the software.
83You should have received a copy of the license with this software. If
84you didn't get a copy, you may request one from <license@inner.net>.
85
86